UMass Boston

Bursar's Office

Campus Center, 4th Floor
UMass Boston
100 Morrissey Boulevard
Boston, MA 02125

Student Inquiries
Phone: 617.287.5350
Hours: Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 10:00 a.m. to 4:00 p.m.
Email: Bursar@91ciba.com
Walks-in: Please visit The One Stop for all inquiries related to Billing

Teller Hours
Hours: Monday – Friday: 8:30 a.m. – 4:00 p.m.

Internal Business for Departments
Email: BursarTreasury@91ciba.com
Hours: Monday – Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. to 4:00 p.m.

Student Refunds

Announcements

  • We strongly recommend students take this opportunity to sign up for direct deposit so that any future refunds will be automatically deposited into your bank account. Students who wish to enroll for direct deposit can log into the ‘Student Financial Center’ via WISER. A job aid to assist with the process can be found at "Direct Deposit for Refunds"

Refund of Excess Payments/Financial Aid

Excess is created when the total payments on an account are greater than the total bill. Excess payments will result in the issue of an excess check or Debit/Credit Card refund. 

Instructional video: How to View Account Activity

Notification that an excess refund is available is made by an email sent to a student's UMass Boston email account. A student can forward his/her emails from the UMass Boston account to an alternate email address.

Student who have received an excess refund from their financial aid either by check or direct deposit and would like to cancel and/or reduce their loan, please follow the steps below:

  1. First use this link Disbursement of Aid for the guidance of procedures to cancel or reduce the loans.
  2. For checks - please mail back the excess check to the address below or make an online payment through Flywire payment portal.
  3. For direct deposit - please make an online payment through Flywire payment portal.

Connect

  • Bursar's Office
    Campus Center, 4th Floor
    University of Massachusetts Boston
    100 Morrissey Boulevard
    Boston, MA 02125

    Student Inquiries
    Phone: 617.287.5350
    Hours: Monday – Thursday: 8:30 am – 5:00 pm
    Friday: 10:00 am to 4:00 pm
    Email: Bursar@91ciba.com
    Walks-in: Please visit The One Stop for all inquiries related to Billing.

    Teller Hours (Student Payments & Departmental Deposits)
    Monday – Friday: 8:30 am – 4:00 pm

Internal Business for Departments
Phone: Contact the Bursar Office staff directly or email BursarTreasury@91ciba.com
Hours: Monday – Thursday 8:30 am – 5:00 pm
Friday 8:30 am to 4:00 pm

Bursar's Office

Campus Center, 4th Floor
UMass Boston
100 Morrissey Boulevard
Boston, MA 02125

Student Inquiries
Phone: 617.287.5350
Hours: Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 10:00 a.m. to 4:00 p.m.
Email: Bursar@91ciba.com
Walks-in: Please visit The One Stop for all inquiries related to Billing

Teller Hours
Hours: Monday – Friday: 8:30 a.m. – 4:00 p.m.

Internal Business for Departments
Email: BursarTreasury@91ciba.com
Hours: Monday – Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. to 4:00 p.m.